![]() On the initial road test, the concern did not reoccur. This vehicle was not setting any diagnostic trouble codes. It was presented with the following concern: “Vehicle would downshift on the highway and the A/T light would come on.” The scope was not the primary tool to diagnose this vehicle, although I did use it to verify data. Our first example is a 2010 Mazda 3, 2.0-liter engine, with the FS5A-EL transmission. Intermittent issues with DTCs can be hard to diagnose, but an intermittent issue without DTCs can be an even bigger nightmare. We’ve had our share of Mazda vehicles come to our shop with intermittent issues sometimes with DTCs, and sometimes without. Lately, we have seen our share of ECMs and TCMs failing, and the following stories are examples of such computer failures and how using a scope in the diagnostic process helped determine the cause. That was long before I learned how to utilize a scope to see what was happening with the system I was working on. I always tried to do my due diligence and eliminate everything else as a possible cause before replacing the computer, but sometimes that wasn’t enough, and I would miss something along the way. There was a time in my career when replacing a computer was touch and go. He is an ASE Certified Master Technician with L1 advanced level diagnostics certification. Kevin has been in the automotive field for 24 years, specializing in engine, transmission and electrical diagnostics. “We are getting back on our feet because of this,” said Sarah Herbranson.Īll thanks to a transmission shop with a big heart.Kevin is a Diagnostician at our Liberty, MO Certified Transmission location. Husband Alan couldn’t be there for the interview because now that the van is working again, Alan Herbranson is back at work. “I am just really amazed and grateful for all the hard work they have done for us.” “I’ve got to put this in the scrapbook because you’ll never see one of these again,” Herbranson said smiling and pointing to the row of zeroes. Sarah Herbranson couldn’t believe it when she saw the receipt from Certified Transmission listing all the repairs, most gratifying was the price column, where there were just zeroes. “There are some people out there who can give this line of business a bad name and we want to clear it up that there are honest companies out there who do quality work.” “We were very glad we were able to help them out and give them a safe, reliable vehicle,” said Certified Transmission manager Bobby Eddleblute. Oh, and it also replaced that bum transmission. The next week Certified Transmission, with a helping hand from O’Reilly Auto Parts, had fixed a variety of issues in the van, from bad wheel bearings and leaky rear shocks, to a faulty oxygen sensor. The last time we saw the van it was being hauled to Certified Transmission’s Liberty location. Making matters worse, mechanic Donny White, who Herbranson paid $2,500 to repair the van, never got the job done and failed to keep his promise to refund the money.Īfter FOX 4 Problem Solvers shared the Herbranson’s story, Certified Transmission volunteered to make the repairs for free. His only vehicle was stranded in the driveway with a bad transmission. He had been forced to turn down jobs because he had no way to get to them. It would be a Christmas with few presents because Alan Herbranson, a carpenter, hadn’t been able to work in more than a month. The last time FOX 4 Problem Solvers met the Herbranson family of Kansas City, they were getting ready for a modest Christmas. Please look at the time stamp on the story to see when it was last updated. ![]() ![]() This is an archived article and the information in the article may be outdated.
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